Jumbo AE Reviews
Jumbo AE Customer Reviews (14)
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About Jumbo.ae Prices and Cost?
Jumbo.ae is UAE's leading online electronics store. It offers a wide range of electronic products like Mobiles, Laptops, Smart TVs, Personal Audio, Smart home, Networking devices and more. The store provides delivery across UAE including Dubai, Abu Dhabi, Sharjah.
For instance, the Apple iPhone 15 Pro 5G Smartphone is available in different storage capacities and colors. The 128 GB version is priced at AED 3,899.00, the 256 GB version at AED 4,299.00, the 512 GB version at AED 5,099.00, and the 1 TB version at AED 5,799.00. The Apple iPhone 15 Pro Max 5G Smartphone is also available in different storage capacities and colors. The 256 GB version is priced at AED 4,649.00, the 512 GB version at AED 5,549.00, and the 1 TB version at AED 6,399.00.
In addition to mobile phones, Jumbo.ae also offers a variety of laptops. The website allows customers to find their preferred laptop by checking the price range, brand, family type, processor generation, screen size, RAM, storage type, SSD storage capacity, graphics, color, operating system, or touch screen.
Please note that prices may vary based on the product specifications and offers available at the time of purchase. It's always a good idea to check the latest prices and offers on the Jumbo.ae website.
About Jumbo.ae Payment Method?
"Jumbo.ae" is an online platform that enables users to access information and purchase products. The website is owned by Jumbo Electronics Company Ltd. LLC, based in Dubai, United Arab Emirates. Users have the option to make payments either by direct transfer to the company's bank account or by online payment through secured payment gateway facilities using their own credit cards. The delivery of the products is made only on receipt of advance payment for the product(s) and shipment. The website offers "get your money back" friendly payment methods and has identified payment methods such as Alipay, Mastercard, Paypal, Visa who offer the consumer the option to get their money back if a product is not delivered or another form of dispute arises between the consumer and the merchant.
About Jumbo.ae Popular Products and Services?
Jumbo.ae is a leading online electronics store in the UAE. The popular categories on the platform include Mobiles, Laptops, Smart TVs, Personal Audio, Smart home, and Networking devices. Some of the popular brands available on the platform are SONY and DYSON. Jumbo.ae also offers a range of services and manages brand boutiques. It operates DU franchise stores across the UAE. The website features a section for new arrivals and bestsellers. One of the recommended products on the site is the Samsung Galaxy Z Fold 4 5G Smartphone. Other popular products include various models of the Samsung Galaxy S24 Ultra 5G Smartphone and the Apple iPhone 15 Pro Max 5G Smartphone. The site offers free next day delivery and genuine product warranty. Jumbo.ae also sells accessories, software, movie/music/gaming titles, cartridges & toners, watches, and personal care products. The platform provides a comfortable and reliable shopping experience for customers across the UAE, including Dubai, Abu Dhabi, and Sharjah.
Jumbo.ae Return Policy?
At Jumbo.ae, exchange or return is possible only within seven (7) days of purchase from the date of delivery. If a customer wishes to exchange or return the product(s), they should contact Jumbo on the address given in Contact Details for approval and further actions.
Regarding the shipping policy, all orders with a total value equal to or above AED 200 are eligible for free standard home delivery within Jumbo's designated delivery areas. For orders below AED 200, a delivery charge of AED 15 will apply. Jumbo also offers an express delivery option for customers who require their orders urgently.
Please note that the terms, conditions, duration of warranty, exclusions of warranty shall be as per warranty card attached with each product. The warranty commences from the date of the Invoice, unless specified otherwise. The warranty is applicable within the limits of United Arab Emirates only unless specified otherwise in the warranty card or on the Website. If the product is defective and/or requires repair, it is the customer's responsibility to deliver the product, at their cost, to any of Jumbo's Showrooms and Service Centers in the United Arab Emirates. In cases of Dead on Arrival (DOA) product / Out of the Box failure, the respective service centre / service provider will determine whether the product is DOA and would offer either a replacement or product repair.
Is Jumbo.ae a reliable website?
Jumbo.ae is an electronics store based in the UAE, offering a range of products like Mobiles, Laptops, Smart TVs, Personal Audio, Smart home, Networking devices and more. The website has mixed reviews. On Trustpilot, it has a rating of 2.7 with some customers reporting a positive experience and others not so much. On Indeed, the work culture at Jumbo Electronics Dubai has a rating of 3.7. Scamadviser gave jumbo.ae a trust score of 73, indicating that the site is likely legit. However, as with any online shopping, it's always a good idea to do your own research and make sure you're comfortable before making a purchase. Please note that this information is based on available online reviews and ratings, and individual experiences may vary.
What is the return policy of Jumbo.ae?
Jumbo.ae offers a return policy that allows products to be returned within seven (7) days of purchase from the date of delivery. However, this is subject to certain terms and conditions. If a product is defective or requires repair, it is the responsibility of the customer to deliver the product, at their cost, to any of the Jumbo Showrooms and Service Centers in the United Arab Emirates. In cases of Dead on Arrival (DOA) product or Out of the Box failure, the respective service centre or service provider will determine whether the product is DOA and would offer either a replacement or product repair. Please note that no exchange or return is allowed for certain product categories including all accessories, software, movie/music/gaming titles, cartridges & toners, watches, and personal care products. Refunds for returned products will only be in the form of Jumbo Credit Vouchers or Credit Memo, to be redeemed within a period of 6 months. For products which have onsite warranty support, customers can call the call centre and register the complaint for onsite service. For products which have back to bench service, customers may drop the product to the nearest Jumbo showrooms or service centre. For retail products, for which Jumbo Serve is not an authorized service provider, customers have to register the complaint with the respective authorized service provider as per the information provided in the user book. Alternatively, they can deposit the set to any of the Jumbo showrooms. The warranty offered will be as per the principal warranty terms and conditions, which are product specific and given in the offer details. The warranty is applicable within the limits of United Arab Emirates only unless specified otherwise in the warranty card or on the website. Jumbo will only be the facilitator of this service and primary responsibility for warranty service rests with the brand, manufacturer, or distributor. The warranty commences from the date of the Invoice, unless specified otherwise. The products displayed on the website carry a limited warranty from the brand, manufacturer, or distributor for a limited period against manufacturing defects only. The terms, conditions, duration of warranty, exclusions of warranty shall be as per the warranty card attached with each product. It's important to note that the stock situation changes dynamically, and customers will be informed by e-mail or by call if any product(s) they have ordered is/are out of stock for any reason and an estimated availability date will be provided.
What are the top-selling products on Jumbo.ae?
The top-selling products on Jumbo.ae are primarily mobile phones. The Samsung Galaxy Z Fold 4 5G Smartphone, Black, 256 GB and various models of the Samsung Galaxy S24 Ultra 5G Smartphone and Samsung Galaxy S24 Plus 5G Smartphone are among the most popular. These smartphones come in different colors and storage capacities. Another top-selling product is the Apple iPhone 15 Pro Max 5G Smartphone, Black Titanium, 256 GB. These products are recommended by Jumbo and are popular among customers. However, the availability and popularity of products can vary, so it's always a good idea to check the website for the most current information.